These Terms of Use (the "Terms") and all policies referenced on saasmap.io/legal (collectively, the "Policies") govern your access to and use of the SaaSMap platform, the websites and applications through which it is offered, all related software, mobile applications, APIs, documentation, and any add-on services (collectively, the "Service") provided by Camptra Technologies, LLC, a Texas limited liability company ("Camptra," "we," "us," or "our").
By creating an account, clicking "I agree," accessing the Service, or using any feature of the Service, you confirm that you have read, understood, and agree to be bound by these Terms and the Policies. If you do not agree, do not access or use the Service. If you are accepting these Terms on behalf of a company, organization, or other legal entity (your "Organization"), you represent and warrant that you have the authority to bind that Organization to these Terms.
These Terms and our Privacy Policy affect your legal rights and obligations, including, in Section 26, a binding arbitration clause and a class action waiver that affect how disputes are resolved.
1. Definitions
"Account" means the registered account through which you access the Service.
"Authorized User" means an individual employee, contractor, or agent of Customer who is provisioned a seat in the Service by Customer.
"BYOK" (Bring Your Own Key) means Customer's use of its own third-party AI model provider credentials, as further described in Section 11.
"Customer Data" means all content, requirements, statements of work, transcripts, test cases, defects, decisions, documents, and other data that Customer or its Authorized Users upload, input, or generate within the Service.
"Documentation" means the user guides, help articles, API references, and onboarding materials made available by Camptra through the Service.
"Order" means an online checkout, signed order form, or written purchase order that identifies the Subscription Plan, seats, add-ons, term, and fees.
"Subscription Plan" means the tier of Service (Free, Pro, Business, Enterprise) selected by Customer.
"Workspace" means the tenant environment within the Service provisioned for Customer.
2. Account and Authorized Users
2.1 Eligibility
The Service is intended for business use. By registering for an Account, you represent and warrant that you are at least 16 years of age. The Service is not directed to children, and Camptra does not knowingly collect personal information from anyone under 16.
2.2 Accurate Information
You will provide accurate, current, and complete information when you create your Account and keep that information up to date.
2.3 Account Security
You are responsible for maintaining the confidentiality of any credentials associated with your Account and for all activities that occur under your Account. You must notify Camptra promptly of any unauthorized use of your Account or any other suspected breach of security. Camptra is not liable for losses caused by unauthorized use of your credentials before you have notified Camptra.
2.4 Authorized Users
Customer is responsible for the acts and omissions of its Authorized Users as if they were Customer's own. Customer will ensure that each Authorized User complies with these Terms.
2.5 No Automated Registration
Your Account must be registered by a human. Accounts registered by bots or other automated methods are not permitted.
2.6 No Account Sharing
You may not use another user's Account without permission, share your credentials, or allow more than one individual to access the Service through a single Authorized User seat.
3. Subscription Plans, Trials, and Founding Customer Program
3.1 Subscription Plans
Camptra offers multiple Subscription Plans for the SaaSMap Service (currently Free, Pro, Business, and Enterprise). Each plan's features, seat counts, AI token allocations, support level, and price are described on the SaaSMap pricing page and may be updated from time to time.
3.2 Free Tier
The Free tier is offered without charge subject to usage limits (including limited projects, Authorized Users, and AI tokens). Camptra may modify Free tier limits, suspend Free tier access, or discontinue the Free tier at its discretion with reasonable notice. Free tier Accounts with no activity (logins or interactions) for sixty (60) consecutive days may be suspended or terminated.
3.3 Free Trial
Camptra offers a 14-day free trial of paid plans (excluding Enterprise), no payment information required. The trial is provided so that prospective customers can evaluate the Service before purchasing. At the end of the trial, continued use of paid features requires an active paid Subscription Plan. Camptra may modify trial duration, eligibility, or availability at any time, and may discontinue trials at its discretion.
3.4 Founding Customer Program
If you are accepted into the Founding Customer Program, the discount, pricing lock duration, and other benefits described in your Order will apply. The Founding Customer Program is offered to a limited number of customers, and Camptra reserves the right to close enrollment at any time. Founding Customer pricing is locked for the duration set forth in the Order; renewal pricing after the lock period will be at then-current list rates unless otherwise agreed in writing.
3.5 Add-Ons
Add-on items (including AI Token Packs, onboarding services, white-labeling, custom integration services, and premium support) are subject to their own descriptions and pricing as stated at the time of purchase.
4. Fees, Billing, and Payment
4.1 Fees
Customer agrees to pay all fees stated in the applicable Order. Unless otherwise stated, all fees are in U.S. dollars and are exclusive of taxes, levies, and duties, which Customer is responsible for paying (except for taxes based on Camptra's net income).
4.2 Billing Cycles
Subscriptions may be billed monthly or annually as selected at the time of purchase. Monthly subscriptions are billed on a calendar-month basis: if a Subscription begins mid-month, the first month's fee will be prorated based on the number of days remaining in that calendar month, and thereafter Customer will be billed on the first day of each calendar month. Annual subscriptions are billed at the start of the annual term and renew on the same calendar date in each subsequent year. Pro and Business plans are available on monthly or annual cycles; Enterprise is annual only.
4.3 Automatic Renewal
By default, subscriptions automatically renew for successive periods equal to the prior term at then-current list rates. To prevent automatic renewal, Customer must provide Camptra with notice of cancellation, downgrade, seat reduction, removal of add-ons, or any other change to the Service at least thirty (30) days before the renewal date. Customer may also disable automatic renewal in account settings or by contacting support. Founding Customer pricing locks override list-rate renewal pricing for the duration of the lock.
4.4 Payment Method
Payments are processed through Camptra's third-party payment processor (currently Stripe, Inc.). By providing payment information, you authorize Camptra and the payment processor to charge the applicable fees to your selected payment method on each billing date. You are responsible for providing complete and accurate billing information and keeping it current.
4.5 Failed Payments and Suspension
For Subscriptions billed via an auto-charged payment method (credit card or other electronic means), if a charge fails, Camptra (through its payment processor) will retry the charge on a standard dunning schedule and may notify Customer to update payment information. If payment is not successfully collected after the final retry, access to the Service will be suspended and may be terminated in accordance with Section 23. Suspension or termination for failed payment does not relieve Customer of any fees already incurred.
For Enterprise plans billed by invoice, payment terms (including any late-payment interest, remedies, and cure periods) are stated in the applicable Order.
4.6 Revised Fees
Camptra may revise fees for any Subscription Plan or add-on. Price changes will not apply to an active paid term but will apply at renewal, provided Camptra gives at least thirty (30) days' notice before the renewal date. Founding Customer pricing locks override this provision for the duration of the lock.
4.7 Taxes
Customer is responsible for all sales, use, value-added, and similar taxes other than taxes on Camptra's net income. If Camptra is required to collect such taxes, they will be added to invoices. To claim a tax exemption, Customer must provide valid documentation at or before the time of purchase.
4.8 Purchase Orders
If Customer issues a purchase order in connection with the Service, Customer must reference the purchase order number at the time of purchase. Any terms or conditions printed on or referenced in Customer's purchase order are rejected, do not apply, and are null and void. The Order, these Terms, and the referenced Policies are the only binding documents between the parties.
5. No Refunds and Cancellation
5.1 No Refunds
NO CREDIT CARD IS REQUIRED TO START A FREE TRIAL. Camptra offers a 14-day free trial of paid plans (excluding Enterprise) that allows prospective customers to evaluate the Service before purchasing. Once a paid subscription is activated, all fees are non-refundable, in whole or in part, including for partial billing periods, unused seats, downgrades, periods of inactivity, or accounts terminated for cause under Section 23. Customer may cancel at any time and will retain access through the end of the current billing period. This Section 5.1 does not limit refund obligations Camptra may have under Sections 17.3 (discontinuation of the Service or a paid feature) or 24 (material changes to these Terms), or any non-waivable refund right that applicable law confers on Customer.
5.2 Cancellation
Customer may cancel its subscription at any time through account settings or by contacting support. Cancellation stops future renewals. Cancellation takes effect at the end of the then-current billing period (monthly or annual), and Customer retains access to the Service through that date. Cancellation does not entitle Customer to a refund of fees already paid.
5.3 Enterprise Orders
Refund, termination, and cancellation terms for Enterprise plans are governed by the applicable signed Order. In the event of a conflict between this Section 5 and an Enterprise Order, the Order controls.
6. Customer Data — Ownership and License
6.1 Ownership of Customer Data
As between the parties, Customer owns and retains all right, title, and interest in and to Customer Data.
6.2 License to Camptra
Customer grants Camptra a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, process, modify, and otherwise use Customer Data solely as necessary to (a) provide, maintain, and improve the Service for Customer, (b) prevent or address service, security, or technical issues, (c) comply with law or a valid legal request, and (d) as otherwise authorized by Customer.
6.3 Customer Responsibility for Customer Data
Customer is solely responsible for the accuracy, quality, integrity, legality, and appropriateness of Customer Data, and for obtaining all necessary rights and consents to upload Customer Data to the Service. Customer represents that its provision and use of Customer Data within the Service will not violate any applicable law or any third-party right (including privacy, intellectual property, or contractual rights).
6.4 Backups
Camptra performs regular backups of Customer Data as part of standard service operations. Current backup, retention, and recovery practices are described on the SaaSMap Trust page. Notwithstanding the foregoing, the Service is not a substitute for Customer's own backup or retention practices, and Camptra does not guarantee the successful recovery of Customer Data in every circumstance. Customer is encouraged to maintain its own copies of Customer Data that is critical to its operations. Camptra's responsibility for the loss of, modification of, or inability to recover Customer Data is governed by Section 21 (Limitation of Liability).
6.5 Access for Support
Camptra personnel do not browse Customer Data in the ordinary course of business. To diagnose support issues, Camptra personnel may need to access an Account or Workspace. When Customer contacts support, Customer is understood to consent to such access for the limited purpose of resolving the issue. Customer may explicitly withhold access in any support request, in which case Camptra will accommodate the request to the extent feasible.
7. Use of Aggregated and Anonymized Data
Customer agrees that Camptra may collect, generate, and use aggregated, de-identified, and anonymized data derived from Customer's use of the Service — including, without limitation, structural patterns in requirements-to-test-case mappings, defect resolution patterns, SOW-to-requirement extraction outcomes, methodology usage patterns, and performance metrics — to operate, develop, improve, benchmark, and market the Service, provided that such data does not identify Customer, any individual, or any confidential subject matter of Customer.
Camptra does not use Customer Data or aggregated data to train AI models. Camptra will not sell Customer Data and will not use Customer Data in identifiable form to train third-party models without Customer's separate written consent.
8. AI Features and AI Output
8.1 AI Features
Certain features of the Service use artificial intelligence and machine learning (including capabilities branded "SolvYa AI," Smart Merge, Smart Mapping, and similar features) to generate, classify, summarize, transform, or suggest content ("AI Output").
8.2 No Training on Customer Data by Third-Party Providers
Where Camptra uses third-party AI providers to deliver AI features, Camptra contracts with those providers on terms that contractually exclude the use of Customer Data to train such providers' foundation models.
8.3 AI Output Disclaimer
AI OUTPUT IS PROBABILISTIC AND MAY BE INCOMPLETE, INACCURATE, OR INAPPROPRIATE FOR A PARTICULAR USE. Customer is responsible for reviewing, validating, and editing AI Output before relying on it, sharing it with third parties, or using it to make decisions. AI Output is not a substitute for human professional judgment, legal advice, financial advice, or accredited domain expertise.
8.4 Prompt and Output Retention
Raw prompts and direct model outputs are not retained as standalone records beyond the inference session. Structured artifacts created within the Service (such as requirements, test cases, decisions, and documentation) are retained as part of Customer Data.
8.5 No-AI Project Mode
Customer may be able to disable AI features at the project or workspace level. When AI features are disabled, the Service remains usable without them; specific AI capabilities will not function until re-enabled.
9. Token Allocations and Overages
Subscription Plans (other than BYOK Enterprise) include a monthly pool of AI tokens shared across the Workspace. Token consumption is metered based on input and output volumes of AI features. When a Workspace exhausts its monthly token pool, AI features will be unavailable for the remainder of the month unless Customer purchases additional AI Token Packs. Non-AI features remain fully available. Unused tokens do not roll over unless expressly stated in the Order.
10. Bring Your Own Key (BYOK)
Enterprise plan customers may configure their own AI provider credentials ("Customer Keys") for use with the Service. When BYOK is enabled:
Inference calls are routed through Customer's own provider account, and Customer is solely responsible for fees, usage limits, and contractual terms with that provider.
Customer represents that it is authorized to use the Customer Keys with the Service and that doing so does not violate the provider's terms.
Camptra-managed token allocations do not apply to BYOK usage.
Camptra is not responsible for outages, throttling, content moderation, or other behavior of Customer's chosen provider.
Customer is responsible for safeguarding Customer Keys and may revoke or rotate them at any time.
11. Acceptable Use
Customer will not, and will not permit any Authorized User or third party to:
Use the Service in violation of any applicable law or regulation.
Upload, store, or process content that infringes intellectual property rights, violates privacy rights, contains malicious code, or is unlawful, defamatory, or harmful.
Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service, except to the extent such restriction is prohibited by law.
Use the Service to develop, train, or improve a competing product or service, or to benchmark the Service for publication without Camptra's prior written consent.
Resell, rent, lease, sublicense, or otherwise commercially exploit the Service, except under an authorized white-labeling tier and within the scope of the Order.
Interfere with or disrupt the integrity, security, or performance of the Service, or attempt to gain unauthorized access to it or to any related systems, including by transmitting worms, viruses, spyware, malware, or other destructive code.
Access Camptra's APIs through unauthorized clients or by means other than those expressly permitted.
Use crawlers, scrapers, robots, or other automated means to access the Service, except as expressly permitted.
Submit content to the Service that Customer is not authorized to submit or that contains regulated data (including protected health information under HIPAA, payment card data, or government classified information) unless Camptra has agreed in writing that the Service may be used for that purpose.
Use AI features in a manner that violates the acceptable-use policies of any underlying AI provider, or misrepresent AI Output as exclusively human-authored where applicable law or professional standards require disclosure.
Camptra may investigate suspected violations and may suspend or terminate access in accordance with Section 23.
12. Intellectual Property
12.1 Camptra IP
Camptra and its licensors own and retain all right, title, and interest in and to the Service, the Documentation, and all underlying software, models, algorithms, methodology encodings, templates, designs, branding, trademarks, and all improvements, derivative works, and feedback incorporated into the Service. Except for the limited rights expressly granted in these Terms, no rights are granted to Customer. Customer will not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices on or in the Service.
12.2 Customer IP
Customer retains all right, title, and interest in Customer Data and in any Customer trademarks or logos used in connection with the Service.
12.3 Feedback
If Customer provides suggestions, ideas, enhancement requests, or other feedback regarding the Service ("Feedback"), Customer grants Camptra a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and incorporate Feedback into the Service without restriction or obligation.
12.4 Trademarks
"SaaSMap," "SolvYa AI," "Scribe360," "Smart Merge," and related logos are trademarks of Camptra Technologies, LLC. Customer may not copy, imitate, or use these marks, in whole or in part, without Camptra's prior written consent, except as expressly permitted in the Documentation.
13. Confidentiality
Each party ("Receiving Party") will protect the other party's ("Disclosing Party") non-public information disclosed in connection with the Service ("Confidential Information") with at least the same degree of care it uses to protect its own confidential information, and in no event less than reasonable care. The Receiving Party will use Confidential Information only to exercise its rights and perform its obligations under these Terms. Confidential Information does not include information that (a) is or becomes public through no fault of the Receiving Party, (b) was rightfully in the Receiving Party's possession before disclosure, (c) is independently developed without use of the Confidential Information, or (d) is rightfully received from a third party without confidentiality obligations.
The Receiving Party may disclose Confidential Information when required by law or court order, provided it gives the Disclosing Party reasonable prior notice (where lawful) and cooperates in any effort to limit the disclosure. Customer Data is Customer's Confidential Information and is handled in accordance with Sections 7, 8, and 16 and the DPA.
14. Third-Party Services and Integrations
The Service may interoperate with third-party services and products (such as identity providers, communication tools, AI model providers, and payment processors). Customer's use of any third-party service is governed by the terms of that third party, and Camptra is not responsible for third-party services. If a third-party service becomes unavailable or changes its functionality, Camptra may modify or discontinue the corresponding integration without liability. If Customer chooses to connect a third-party application to the Service, Customer is consenting to the sharing of Customer Data with that application as needed to provide the integration.
15. Security and Data Protection
15.1 Security Practices
Camptra implements administrative, technical, and physical safeguards designed to protect Customer Data against unauthorized access, use, alteration, or disclosure. These include encryption in transit and at rest, role-based access controls, principle-of-least-privilege access for personnel, monitoring, and audit logging at applicable plan tiers.
15.2 Certifications
Camptra maintains, or is in the process of obtaining, industry-standard certifications (including SOC 2 Type II and ISO 27001). Current certification status, scope, and report availability are published on the SaaSMap Trust page. The Service is covered by these certifications to the extent expressly stated in the applicable audit scope; capabilities or environments outside that scope are noted on the Trust page.
15.3 Personal Data and DPA
To the extent Customer's use of the Service involves the processing of personal data subject to the GDPR, UK GDPR, CCPA/CPRA, or similar laws, the parties' Data Processing Addendum ("DPA") applies and is incorporated by reference. If no DPA has been signed and Customer requires one, Customer must request and execute the DPA before submitting regulated personal data to the Service.
15.4 Security Incident Notification
Camptra will notify Customer without undue delay after becoming aware of a confirmed security incident affecting Customer Data, in accordance with the DPA and applicable law.
15.5 Data Transfer
In providing the Service, Camptra may transfer, store, and process Customer Data in the United States or in any country in which Camptra or its subprocessors maintain facilities. The current list of subprocessors is published on the SaaSMap Trust page. By using the Service, Customer consents to these transfers, subject to the DPA where applicable.
16. Service Availability, Support, and Modifications
16.1 Availability
Although Camptra intends the Service to be available continuously, there will be occasions when the Service is interrupted, including for scheduled maintenance, emergency maintenance, system or server failures, or telecommunications interruptions. Service level commitments, if any, are set out in the applicable Service Level Agreement (SLA), which is published separately and incorporated by reference for plans that include an SLA.
16.2 Support
Support response targets vary by Subscription Plan and are published on the SaaSMap website or in the applicable Order.
16.3 Modifications to the Service
Camptra continuously develops the Service. Camptra may add, modify, or remove features over time. Camptra will not materially decrease the core functionality of a paid Subscription Plan during a paid term. Camptra may discontinue the Service or a feature on reasonable notice and, where applicable, will refund any prepaid, unused fees for the discontinued feature.
17. Beta and Early Access Features
From time to time, Camptra may offer access to features designated as alpha, beta, preview, early access, or experimental ("Beta Features"). Beta Features are provided "AS IS," may be unstable, may change at any time, and are excluded from any SLA. Camptra disclaims all warranties and liability with respect to Beta Features to the maximum extent permitted by law.
18. Reporting Copyright Infringement
Camptra responds to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. If you believe that your copyrighted work has been used in a way that constitutes copyright infringement on the Service, please send a notice to Camptra's designated Copyright Agent containing all of the following:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright.
A description of the copyrighted work that you claim has been infringed.
A description of where the allegedly infringing material is located on the Service, sufficient to enable Camptra to locate it.
Your address, telephone number, and email address.
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Camptra's Designated Copyright Agent: Camptra Copyright Agent, Camptra Technologies, LLC, 1309 W 15th Street, Suite 240, Plano, TX 75075; Phone: 877.723.5474; Email: legal@camptratech.com. The Designated Agent will also be registered with the U.S. Copyright Office in accordance with 17 U.S.C. § 512(c)(2).
Camptra reserves the right to remove allegedly infringing content without prior notice and to terminate the accounts of repeat infringers.
19. Disclaimers
THE SERVICE, INCLUDING AI OUTPUT, DOCUMENTATION, AND ALL RELATED MATERIALS, IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAMPTRA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SUPPLIERS (COLLECTIVELY, THE "CAMPTRA PARTIES") DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUSES.
THE CAMPTRA PARTIES DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT DEFECTS WILL BE CORRECTED. THE CAMPTRA PARTIES DO NOT WARRANT THAT AI OUTPUT IS ACCURATE, COMPLETE, OR FIT FOR ANY PARTICULAR USE. CUSTOMER ACCESSES AND USES THE SERVICE AT CUSTOMER'S SOLE RISK. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO CUSTOMER TO THE EXTENT SUCH LAW IS APPLICABLE.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE CAMPTRA PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE CAMPTRA PARTIES' TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT APPLY TO (A) EITHER PARTY'S INDEMNIFICATION OBLIGATIONS, (B) CUSTOMER'S PAYMENT OBLIGATIONS, (C) BREACHES OF THE ACCEPTABLE USE OR INTELLECTUAL PROPERTY SECTIONS, OR (D) LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW (SUCH AS FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD).
21. Indemnification
21.1 By Camptra
Camptra will defend Customer against any third-party claim alleging that the Service, when used as authorized under these Terms, infringes a valid U.S. patent, copyright, or trade secret, and will pay damages and reasonable attorneys' fees finally awarded against Customer by a court of competent jurisdiction (or agreed in settlement). Camptra's obligation does not apply to claims arising from (a) Customer Data, (b) use of the Service in combination with anything not provided by Camptra, (c) modifications not made by Camptra, or (d) use of the Service after Camptra has provided a non-infringing alternative or notified Customer to stop.
21.2 By Customer
Customer will defend Camptra against any third-party claim arising out of (a) Customer Data, (b) Customer's or any Authorized User's violation of these Terms or applicable law, (c) Customer's use of the Service in combination with anything not provided by Camptra where the claim would not have arisen but for that combination, or (d) Customer's use of AI Output, and will pay damages and reasonable attorneys' fees finally awarded against Camptra (or agreed in settlement).
21.3 Procedure
The indemnifying party's obligations are conditioned on (i) prompt written notice of the claim, (ii) sole control of the defense and settlement (provided no settlement adversely affects the indemnified party without its consent), and (iii) reasonable cooperation by the indemnified party at the indemnifying party's expense.
22. Term, Suspension, and Termination
22.1 Term
These Terms apply from the date you first accept them and continue until your Account is terminated.
22.2 Termination for Convenience
Customer may terminate its subscription as provided in Section 5.2. Camptra may terminate a Free tier Account or a trial at any time, with or without cause.
22.3 Termination for Cause
Either party may terminate these Terms (or any active Order) for cause if the other party (a) materially breaches these Terms and fails to cure the breach within 30 days after written notice, or (b) becomes insolvent, makes an assignment for the benefit of creditors, or is subject to bankruptcy proceedings not dismissed within 60 days.
22.4 Suspension
Camptra may suspend access to the Service immediately if (a) Customer's use poses an imminent security, legal, or operational risk to Camptra or any third party, (b) Customer's payment has failed or is past due in accordance with Section 4.5, (c) Customer's use violates Section 11 (Acceptable Use), or (d) required by law. Camptra will use reasonable efforts to notify Customer before or promptly after the suspension.
22.5 Effect of Termination
On termination, Customer's right to access the Service ends. Customer may export Customer Data using available export tools during the 30-day period following termination, after which Camptra may delete Customer Data in the ordinary course, subject to legal retention requirements. Provisions that by their nature should survive termination will survive, including Sections 6 (Customer Data), 7 (Aggregated Data), 12 (IP), 13 (Confidentiality), 19 (Disclaimers), 20 (Limitation of Liability), 21 (Indemnification), 22.5 (Survival), 25 (Governing Law and Dispute Resolution), 26 (Time Limitation on Claims), and 29 (General Provisions).
23. Modifications to These Terms
Camptra may update these Terms from time to time. If Camptra makes material changes, Camptra will notify Customer at least 30 days before the changes take effect by posting an updated version with a new Effective Date and providing notice through the Service or by email. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If Customer does not agree to a material change, Customer's exclusive remedy is to cancel the subscription before the change takes effect; Customer will be entitled to a pro-rata refund of any prepaid, unused fees for the remainder of the then-current term.
24. Export Controls and Territorial Restrictions
The Service is provided from the United States and may be subject to U.S. export-control laws. Customer represents that it is not (a) located in, or a resident or national of, any country subject to comprehensive U.S. trade sanctions, or (b) listed on any U.S. government list of prohibited or restricted parties, including the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders. Customer will comply with all applicable export-control and sanctions laws in its use of the Service. Camptra may limit the availability of the Service in any jurisdiction at any time, in its sole discretion.
25. Governing Law and Dispute Resolution
25.1 Governing Law
These Terms are governed by and construed under the laws of the State of Texas, without regard to its conflict-of-laws principles. These Terms are not subject to the United Nations Convention on Contracts for the International Sale of Goods.
25.2 Informal Resolution
The parties will use good-faith efforts to resolve any dispute arising out of or relating to these Terms or the Service informally for at least 30 days before initiating arbitration or litigation. Notice of a dispute must be sent in writing to the addresses in Section 27.
25.3 Binding Arbitration
Except for Excluded Disputes (Section 25.6) and except as provided in Section 25.5 (Opt-Out), any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator. The seat of arbitration is Collin County, Texas, and the arbitration will be conducted in English. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.
25.4 Class Action Waiver
CUSTOMER AND CAMPTRA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entirety of Section 25.3 (Binding Arbitration) is null and void.
25.5 30-Day Opt-Out
Customer may opt out of the arbitration agreement in Section 25.3 by sending written notice to Camptra at Attn: Camptra Legal, 1309 W 15th Street, Suite 240, Plano, TX 75075 within 30 days after the date Customer first becomes subject to this arbitration provision. The notice must include Customer's name, address, the email address associated with the Account, and a clear statement that Customer wants to opt out of the arbitration agreement. Opting out does not affect any other provision of these Terms.
25.6 Excluded Disputes
Notwithstanding Section 25.3, disputes relating to either party's intellectual property (including trademarks, trade dress, domain names, trade secrets, copyrights, and patents), or any request for injunctive or equitable relief to protect intellectual property or Confidential Information, may be brought in court.
25.7 Venue for Court Proceedings
For Excluded Disputes, opt-out cases, or any other matter not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Collin County, Texas, and waive any objection to such jurisdiction or venue.
26. Time Limitation on Claims
Except as may be required by law, any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after such claim arose; otherwise, the claim is permanently barred.
27. Notices
Notices to Customer will be sent to the email address associated with the Account or displayed in the Service. Notices to Camptra must be sent to Attn: Camptra Legal, 1309 W 15th Street, Suite 240, Plano, TX 75075, with a copy by email to legal@camptratech.com. Notices are deemed given on receipt.
28. Publicity
Unless Customer opts out in writing, Camptra may identify Customer as a customer (using Customer's name and logo) on the SaaSMap website and in sales and marketing materials. Any further publicity (such as case studies or quotes) requires Customer's prior written approval.
29. General Provisions
29.1 Assignment
Neither party may assign these Terms without the other party's prior written consent, except that either party may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets, on written notice to the other party. Any unauthorized assignment is void.
29.2 Force Majeure
Neither party will be liable for delays or failures in performance (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, labor action, internet or telecommunications failures, or governmental action.
29.3 Independent Contractors
The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship.
29.4 No Third-Party Beneficiaries
These Terms are for the sole benefit of the parties and do not confer any rights on any third party.
29.5 Waiver and Severability
No waiver of any provision will be effective unless in writing and signed by the waiving party. A failure to enforce a provision is not a waiver of the right to do so later. If any provision is held unenforceable, the remaining provisions will continue in full force. The unenforceable provision will be reformed only to the minimum extent necessary to make it enforceable.
29.6 Entire Agreement; Order of Precedence
These Terms, together with any applicable Order, DPA, SLA, Acceptable Use Policy, and Privacy Policy, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements, proposals, or communications regarding the subject matter. In the event of a conflict, the order of precedence is: (1) a signed Order, (2) the DPA (for personal data matters), (3) these Terms, (4) other referenced policies. Pre-printed terms on a Customer purchase order are rejected and have no effect.
29.7 Government Customers
If Customer is a U.S. federal government entity, the Service is licensed as "commercial computer software" and "commercial computer software documentation" under FAR 12.212 and DFARS 227.7202, with only those rights stated in these Terms.
29.8 Headings
Section headings are for reference only and do not affect the interpretation of these Terms.
29.9 Language
These Terms were written in English. If any translated version conflicts with the English version, the English version controls.
Contact
Address: 1309 W. 15th Street, Suite 240, Plano, TX 75075, USA
Support: info@saasmap.io
Legal: legal@camptratech.com